UC Limited Warranty | Repair Service
We do understand that over time a Utopia Creations item may need repair or replacement (if not able to be repaired). In these instances, we will do what we can to provide the best possible solution. This fee is for approved returns fall in our Limited Warranty period. The repair time is based on the extent of the issue. In some cases, we may opt to send the item to a 3rd party for service.
The repair service will also come with a free cleaning.
For all repair services, you will be responsible for the shipping and handling to our facility. This fee includes the return shipping fee to your location.