72 products
**NEW** DST Travel Sewing Kit
Regular price $16.99 Save $-16.99Perfect Sewing Kit : The kit contains all the necessary tools that are required for performing basic repairs - be it a needles, threads, scissors, buttons, thimble, threader tools, seam ripper and all sewing tools, everything neatly packaged ready for your use.
- Easy to Use : Items won't fall out when you open the case, needles in separate closed box for safety, and other items securely tucked in place with attractive black elastic bands. A kit that in a true sense makes your life easier.
- Smart and Compact : Compact design making it convenient to carry in style anywhere you travel. With this kit in your bag, you will never have to find a tailor for the basic repairs, be more self-sufficient and take care of small repairs yourself.
- A Useful Gift : The sewing kit is an amazing gift for a frequent traveler, mother, grandmother, a backpacker, little girls! The kit is equally good for use by both men and women, and is definitely something that people would love to use.
- Enjoy the Fun of Hand Sewing: Using your hand to repair your pet's favorite clothes or your kid's stuffed toys. You may fall in love with the feeling of DIY. Use it to teach your kids to do some beautiful handmade, It will be very interesting.
If you have an issue or concern with an order you have received, contact our Customer Service Team at 504-515-1913 or via email at contact@utopiacreations.com.
When you call, please have your order invoice ready, along with the item name, color and quantity you want to discuss. If you would like to make use of our Online Returns feature, access the return feature from your Order History page under ‘My Account’.
At Simply Greek by Utopia Creations, we have two return policies that may apply to customer purchases. 1) Standard Return Policy and 2) Seel Return Assurance
STANDARD RETURN POLICY
Please review our terms before you reach out:
- We do not accept returns on final sale or discontinued items.
- You MUST make all claims for an incorrect item, shortages, or damages within 10 business days of receiving the merchandise.
- For returns for store credit or exchanges, items must be sent back within 10 business days of the delivery date.
- Without a valid return authorization approval, our fulfillment center will not accept returns.
- Please include a copy of your invoice to ensure we can issue you a proper credit within two weeks.
- All returned or refused shipments are subject to a 20% or $10 (whichever is greater) restocking charge, in addition to both outbound and return freight costs.
- We do not provide cash refunds. MOST approved returns will be refunded via store credit in the form of an E-Gift Card code.
- If we did not process your order accurately, we’ll cover the original freight and send a return label for the incorrect merchandise.
- Please note that products that are considered non-returnable are noted as such on their respective product page. These products include but are not limited to closeout items, items that receive a bulk order discount, custom/personalized merchandise, etc.
- We do offer a replacement option if the items that you have received on your original order are incorrect, missing, or damaged. Requesting a replacement will initiate a replacement order that will include the same items as your original order.
- If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it was not packaged correctly, the refund is subject to our assessment of the loss in the item's value.
- If you have any issues with your order or item(s) once received and the order is beyond 10 business days of the delivery date, see our LIMITED WARRANTY.
SEEL RETURN ASSURANCE
If you are interested to purchase Seel Return Assurance (‘SRA’) for eligible items in your order, you can learn more about the SRA policy here. If you do not purchase SRA along with your order, the order is subject to the Standard Return Policy.
You may be eligible for a full refund to your original payment method if you purchase Seel Return Assurance. You can learn more about Seel Return Assurance here.
- If SRA is purchased, you will be responsible for covering the shipping costs to return your item(s).
- Items being returned must be unused and in original condition (including all paperwork, packaging, accessories),
- Please allow 5-7 business days for us to process your return once it is received by our Fulfillment Center.
- UTOPIA CREATIONS (d/b/a Simply Greek) is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. It is recommended that customers purchase additional insurance for items that have a value exceeding $50 USD.
Returns | Exchanges of Custom/Personalized Products
Your satisfaction is our goal. Order cancellations are accepted within 24 hours of order placement. Because some product offerings are customized specifically for you, we DO NOT directly accept returns or exchanges on these items, UNLESS you purchase Seel Return Assurance. We are partnering with a new service provider, Seel, to provide Return Assurance for custom and personalized orders. All custom and personalized orders are FINAL SALE, unless you purchase Seel Return Assurance. Please pay attention to the product description for which items are non-refundable and non-exchangeable. We will make every attempt to answer all questions before your order goes into production. If you have questions, please contact us at contact@utopiacreations.com. If you have any issues with your customer or personalized item(s) once received, see our LIMITED WARRANTY.
You can purchase Seel Return Assurance at checkout if you want the option to return and receive a full refund for custom or personalized items. You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.
BUYER'S REMORSE POLICY
Returns of our stock* items are accepted within 10 business days of order delivery. Buyer pays return shipping and the original shipping charges are non-refundable. If the buyer is extended FREE SHIPPING as a promotion or offering by UTOPIA CREATIONS and buyer decides to return the order or item(s), the seller's original shipping charges will be deducted from the store credit refund for the order or item(s). Please note a $3.50 handling charge will be assessed to ALL approved returns/exchanges that fall under the Buyer's Remorse Policy.
#32 Line Number Charm ΔΣΘ (Stainless Steel)
Regular price $17.00 Save $0.00"A Link in the Chain * Forever Connected"
Product Description:
- Material: Stainless Steel, high polish shine on both sides
- Size: 1.25 inches in diameter
If you have an issue or concern with an order you have received, contact our Customer Service Team at 504-515-1913 or via email at contact@utopiacreations.com.
When you call, please have your order invoice ready, along with the item name, color and quantity you want to discuss. If you would like to make use of our Online Returns feature, access the return feature from your Order History page under ‘My Account’.
At Simply Greek by Utopia Creations, we have two return policies that may apply to customer purchases. 1) Standard Return Policy and 2) Seel Return Assurance
STANDARD RETURN POLICY
Please review our terms before you reach out:
- We do not accept returns on final sale or discontinued items.
- You MUST make all claims for an incorrect item, shortages, or damages within 10 business days of receiving the merchandise.
- For returns for store credit or exchanges, items must be sent back within 10 business days of the delivery date.
- Without a valid return authorization approval, our fulfillment center will not accept returns.
- Please include a copy of your invoice to ensure we can issue you a proper credit within two weeks.
- All returned or refused shipments are subject to a 20% or $10 (whichever is greater) restocking charge, in addition to both outbound and return freight costs.
- We do not provide cash refunds. MOST approved returns will be refunded via store credit in the form of an E-Gift Card code.
- If we did not process your order accurately, we’ll cover the original freight and send a return label for the incorrect merchandise.
- Please note that products that are considered non-returnable are noted as such on their respective product page. These products include but are not limited to closeout items, items that receive a bulk order discount, custom/personalized merchandise, etc.
- We do offer a replacement option if the items that you have received on your original order are incorrect, missing, or damaged. Requesting a replacement will initiate a replacement order that will include the same items as your original order.
- If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it was not packaged correctly, the refund is subject to our assessment of the loss in the item's value.
- If you have any issues with your order or item(s) once received and the order is beyond 10 business days of the delivery date, see our LIMITED WARRANTY.
SEEL RETURN ASSURANCE
If you are interested to purchase Seel Return Assurance (‘SRA’) for eligible items in your order, you can learn more about the SRA policy here. If you do not purchase SRA along with your order, the order is subject to the Standard Return Policy.
You may be eligible for a full refund to your original payment method if you purchase Seel Return Assurance. You can learn more about Seel Return Assurance here.
- If SRA is purchased, you will be responsible for covering the shipping costs to return your item(s).
- Items being returned must be unused and in original condition (including all paperwork, packaging, accessories),
- Please allow 5-7 business days for us to process your return once it is received by our Fulfillment Center.
- UTOPIA CREATIONS (d/b/a Simply Greek) is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. It is recommended that customers purchase additional insurance for items that have a value exceeding $50 USD.
Returns | Exchanges of Custom/Personalized Products
Your satisfaction is our goal. Order cancellations are accepted within 24 hours of order placement. Because some product offerings are customized specifically for you, we DO NOT directly accept returns or exchanges on these items, UNLESS you purchase Seel Return Assurance. We are partnering with a new service provider, Seel, to provide Return Assurance for custom and personalized orders. All custom and personalized orders are FINAL SALE, unless you purchase Seel Return Assurance. Please pay attention to the product description for which items are non-refundable and non-exchangeable. We will make every attempt to answer all questions before your order goes into production. If you have questions, please contact us at contact@utopiacreations.com. If you have any issues with your customer or personalized item(s) once received, see our LIMITED WARRANTY.
You can purchase Seel Return Assurance at checkout if you want the option to return and receive a full refund for custom or personalized items. You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.
BUYER'S REMORSE POLICY
Returns of our stock* items are accepted within 10 business days of order delivery. Buyer pays return shipping and the original shipping charges are non-refundable. If the buyer is extended FREE SHIPPING as a promotion or offering by UTOPIA CREATIONS and buyer decides to return the order or item(s), the seller's original shipping charges will be deducted from the store credit refund for the order or item(s). Please note a $3.50 handling charge will be assessed to ALL approved returns/exchanges that fall under the Buyer's Remorse Policy.
DELTA D'OR All White Ceramic Mug
Regular price $16.99 Save $0.00Material: 100% White Ceramic
Size: 11 Fluid oz.; 3.75" (H) x 3.25" (W)
Care: Dishwasher + Microwave Safe
If you have an issue or concern with an order you have received, contact our Customer Service Team at 504-515-1913 or via email at contact@utopiacreations.com.
When you call, please have your order invoice ready, along with the item name, color and quantity you want to discuss. If you would like to make use of our Online Returns feature, access the return feature from your Order History page under ‘My Account’.
At Simply Greek by Utopia Creations, we have two return policies that may apply to customer purchases. 1) Standard Return Policy and 2) Seel Return Assurance
STANDARD RETURN POLICY
Please review our terms before you reach out:
- We do not accept returns on final sale or discontinued items.
- You MUST make all claims for an incorrect item, shortages, or damages within 10 business days of receiving the merchandise.
- For returns for store credit or exchanges, items must be sent back within 10 business days of the delivery date.
- Without a valid return authorization approval, our fulfillment center will not accept returns.
- Please include a copy of your invoice to ensure we can issue you a proper credit within two weeks.
- All returned or refused shipments are subject to a 20% or $10 (whichever is greater) restocking charge, in addition to both outbound and return freight costs.
- We do not provide cash refunds. MOST approved returns will be refunded via store credit in the form of an E-Gift Card code.
- If we did not process your order accurately, we’ll cover the original freight and send a return label for the incorrect merchandise.
- Please note that products that are considered non-returnable are noted as such on their respective product page. These products include but are not limited to closeout items, items that receive a bulk order discount, custom/personalized merchandise, etc.
- We do offer a replacement option if the items that you have received on your original order are incorrect, missing, or damaged. Requesting a replacement will initiate a replacement order that will include the same items as your original order.
- If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it was not packaged correctly, the refund is subject to our assessment of the loss in the item's value.
- If you have any issues with your order or item(s) once received and the order is beyond 10 business days of the delivery date, see our LIMITED WARRANTY.
SEEL RETURN ASSURANCE
If you are interested to purchase Seel Return Assurance (‘SRA’) for eligible items in your order, you can learn more about the SRA policy here. If you do not purchase SRA along with your order, the order is subject to the Standard Return Policy.
You may be eligible for a full refund to your original payment method if you purchase Seel Return Assurance. You can learn more about Seel Return Assurance here.
- If SRA is purchased, you will be responsible for covering the shipping costs to return your item(s).
- Items being returned must be unused and in original condition (including all paperwork, packaging, accessories),
- Please allow 5-7 business days for us to process your return once it is received by our Fulfillment Center.
- UTOPIA CREATIONS (d/b/a Simply Greek) is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. It is recommended that customers purchase additional insurance for items that have a value exceeding $50 USD.
Returns | Exchanges of Custom/Personalized Products
Your satisfaction is our goal. Order cancellations are accepted within 24 hours of order placement. Because some product offerings are customized specifically for you, we DO NOT directly accept returns or exchanges on these items, UNLESS you purchase Seel Return Assurance. We are partnering with a new service provider, Seel, to provide Return Assurance for custom and personalized orders. All custom and personalized orders are FINAL SALE, unless you purchase Seel Return Assurance. Please pay attention to the product description for which items are non-refundable and non-exchangeable. We will make every attempt to answer all questions before your order goes into production. If you have questions, please contact us at contact@utopiacreations.com. If you have any issues with your customer or personalized item(s) once received, see our LIMITED WARRANTY.
You can purchase Seel Return Assurance at checkout if you want the option to return and receive a full refund for custom or personalized items. You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.
BUYER'S REMORSE POLICY
Returns of our stock* items are accepted within 10 business days of order delivery. Buyer pays return shipping and the original shipping charges are non-refundable. If the buyer is extended FREE SHIPPING as a promotion or offering by UTOPIA CREATIONS and buyer decides to return the order or item(s), the seller's original shipping charges will be deducted from the store credit refund for the order or item(s). Please note a $3.50 handling charge will be assessed to ALL approved returns/exchanges that fall under the Buyer's Remorse Policy.
DST 'Mids & Suede' Greeting Cards
Regular price Sale price $33.99 Save $0.00Delta Sigma Theta | Pyramid Greeting Card. Featuring raised spot UV on the front, this 2D card is sure to make an impression. The smooth velvety texture feels like suede.
Blank inside of cards.
Available starting in a set of 5 cards. Sets are sold with blank A7 white envelopes.
Packaged in a clear box.
Cards measure 7 x 5 inches.
Interested in customization for individual or chapter? Contact me at contact@utopiacreations.com for more information.
If you have an issue or concern with an order you have received, contact our Customer Service Team at 504-515-1913 or via email at contact@utopiacreations.com.
When you call, please have your order invoice ready, along with the item name, color and quantity you want to discuss. If you would like to make use of our Online Returns feature, access the return feature from your Order History page under ‘My Account’.
At Simply Greek by Utopia Creations, we have two return policies that may apply to customer purchases. 1) Standard Return Policy and 2) Seel Return Assurance
STANDARD RETURN POLICY
Please review our terms before you reach out:
- We do not accept returns on final sale or discontinued items.
- You MUST make all claims for an incorrect item, shortages, or damages within 10 business days of receiving the merchandise.
- For returns for store credit or exchanges, items must be sent back within 10 business days of the delivery date.
- Without a valid return authorization approval, our fulfillment center will not accept returns.
- Please include a copy of your invoice to ensure we can issue you a proper credit within two weeks.
- All returned or refused shipments are subject to a 20% or $10 (whichever is greater) restocking charge, in addition to both outbound and return freight costs.
- We do not provide cash refunds. MOST approved returns will be refunded via store credit in the form of an E-Gift Card code.
- If we did not process your order accurately, we’ll cover the original freight and send a return label for the incorrect merchandise.
- Please note that products that are considered non-returnable are noted as such on their respective product page. These products include but are not limited to closeout items, items that receive a bulk order discount, custom/personalized merchandise, etc.
- We do offer a replacement option if the items that you have received on your original order are incorrect, missing, or damaged. Requesting a replacement will initiate a replacement order that will include the same items as your original order.
- If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it was not packaged correctly, the refund is subject to our assessment of the loss in the item's value.
- If you have any issues with your order or item(s) once received and the order is beyond 10 business days of the delivery date, see our LIMITED WARRANTY.
SEEL RETURN ASSURANCE
If you are interested to purchase Seel Return Assurance (‘SRA’) for eligible items in your order, you can learn more about the SRA policy here. If you do not purchase SRA along with your order, the order is subject to the Standard Return Policy.
You may be eligible for a full refund to your original payment method if you purchase Seel Return Assurance. You can learn more about Seel Return Assurance here.
- If SRA is purchased, you will be responsible for covering the shipping costs to return your item(s).
- Items being returned must be unused and in original condition (including all paperwork, packaging, accessories),
- Please allow 5-7 business days for us to process your return once it is received by our Fulfillment Center.
- UTOPIA CREATIONS (d/b/a Simply Greek) is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. It is recommended that customers purchase additional insurance for items that have a value exceeding $50 USD.
Returns | Exchanges of Custom/Personalized Products
Your satisfaction is our goal. Order cancellations are accepted within 24 hours of order placement. Because some product offerings are customized specifically for you, we DO NOT directly accept returns or exchanges on these items, UNLESS you purchase Seel Return Assurance. We are partnering with a new service provider, Seel, to provide Return Assurance for custom and personalized orders. All custom and personalized orders are FINAL SALE, unless you purchase Seel Return Assurance. Please pay attention to the product description for which items are non-refundable and non-exchangeable. We will make every attempt to answer all questions before your order goes into production. If you have questions, please contact us at contact@utopiacreations.com. If you have any issues with your customer or personalized item(s) once received, see our LIMITED WARRANTY.
You can purchase Seel Return Assurance at checkout if you want the option to return and receive a full refund for custom or personalized items. You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.
BUYER'S REMORSE POLICY
Returns of our stock* items are accepted within 10 business days of order delivery. Buyer pays return shipping and the original shipping charges are non-refundable. If the buyer is extended FREE SHIPPING as a promotion or offering by UTOPIA CREATIONS and buyer decides to return the order or item(s), the seller's original shipping charges will be deducted from the store credit refund for the order or item(s). Please note a $3.50 handling charge will be assessed to ALL approved returns/exchanges that fall under the Buyer's Remorse Policy.
Delta Sigma Theta ERT Emergency Travel First Aid Kit
Regular price $20.00 Sale price $16.99 Save $3.01Be prepared wherever you go with this small, travel-friendly first-aid kit.
Package Includes:
- Band-aids
- Gauze pads
- Travel Thermometer
- Examination gloves
- Safety Pins
- Q-Tips
- Alcohol pads
- Triangular Bandage to be used as an emergency sling
- Tourniquet
- Scissors
Bag Dimensions: 8.25 inches x 5.5 inches
*This item is NON-REFUNDABLE and NON-RETURNABLE.
If you have an issue or concern with an order you have received, contact our Customer Service Team at 504-515-1913 or via email at contact@utopiacreations.com.
When you call, please have your order invoice ready, along with the item name, color and quantity you want to discuss. If you would like to make use of our Online Returns feature, access the return feature from your Order History page under ‘My Account’.
At Simply Greek by Utopia Creations, we have two return policies that may apply to customer purchases. 1) Standard Return Policy and 2) Seel Return Assurance
STANDARD RETURN POLICY
Please review our terms before you reach out:
- We do not accept returns on final sale or discontinued items.
- You MUST make all claims for an incorrect item, shortages, or damages within 10 business days of receiving the merchandise.
- For returns for store credit or exchanges, items must be sent back within 10 business days of the delivery date.
- Without a valid return authorization approval, our fulfillment center will not accept returns.
- Please include a copy of your invoice to ensure we can issue you a proper credit within two weeks.
- All returned or refused shipments are subject to a 20% or $10 (whichever is greater) restocking charge, in addition to both outbound and return freight costs.
- We do not provide cash refunds. MOST approved returns will be refunded via store credit in the form of an E-Gift Card code.
- If we did not process your order accurately, we’ll cover the original freight and send a return label for the incorrect merchandise.
- Please note that products that are considered non-returnable are noted as such on their respective product page. These products include but are not limited to closeout items, items that receive a bulk order discount, custom/personalized merchandise, etc.
- We do offer a replacement option if the items that you have received on your original order are incorrect, missing, or damaged. Requesting a replacement will initiate a replacement order that will include the same items as your original order.
- If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it was not packaged correctly, the refund is subject to our assessment of the loss in the item's value.
- If you have any issues with your order or item(s) once received and the order is beyond 10 business days of the delivery date, see our LIMITED WARRANTY.
SEEL RETURN ASSURANCE
If you are interested to purchase Seel Return Assurance (‘SRA’) for eligible items in your order, you can learn more about the SRA policy here. If you do not purchase SRA along with your order, the order is subject to the Standard Return Policy.
You may be eligible for a full refund to your original payment method if you purchase Seel Return Assurance. You can learn more about Seel Return Assurance here.
- If SRA is purchased, you will be responsible for covering the shipping costs to return your item(s).
- Items being returned must be unused and in original condition (including all paperwork, packaging, accessories),
- Please allow 5-7 business days for us to process your return once it is received by our Fulfillment Center.
- UTOPIA CREATIONS (d/b/a Simply Greek) is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. It is recommended that customers purchase additional insurance for items that have a value exceeding $50 USD.
Returns | Exchanges of Custom/Personalized Products
Your satisfaction is our goal. Order cancellations are accepted within 24 hours of order placement. Because some product offerings are customized specifically for you, we DO NOT directly accept returns or exchanges on these items, UNLESS you purchase Seel Return Assurance. We are partnering with a new service provider, Seel, to provide Return Assurance for custom and personalized orders. All custom and personalized orders are FINAL SALE, unless you purchase Seel Return Assurance. Please pay attention to the product description for which items are non-refundable and non-exchangeable. We will make every attempt to answer all questions before your order goes into production. If you have questions, please contact us at contact@utopiacreations.com. If you have any issues with your customer or personalized item(s) once received, see our LIMITED WARRANTY.
You can purchase Seel Return Assurance at checkout if you want the option to return and receive a full refund for custom or personalized items. You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.
BUYER'S REMORSE POLICY
Returns of our stock* items are accepted within 10 business days of order delivery. Buyer pays return shipping and the original shipping charges are non-refundable. If the buyer is extended FREE SHIPPING as a promotion or offering by UTOPIA CREATIONS and buyer decides to return the order or item(s), the seller's original shipping charges will be deducted from the store credit refund for the order or item(s). Please note a $3.50 handling charge will be assessed to ALL approved returns/exchanges that fall under the Buyer's Remorse Policy.
25th ΔΣΘ Anniversary Charm 1997-2022 (Stainless Steel)
Regular price $17.00 Save $0.00****PLEASE PAY ATTENTION TO THE YEARS ON THIS CHARM****
The 25th DST Deltaversary charm for those celebrating 25 years of scholarship, sisterhood, service and social action. The years 1997 - 2022 are laser cut into the bottom of the '2' along with the ΔΣΘ greek symbol.
Product Description:
- Dimensions: 1 inch x 0.94 inch
- Stainless Steel, high-polish shine
- Attaches with a jump ring/'split O'ring
If you have an issue or concern with an order you have received, contact our Customer Service Team at 504-515-1913 or via email at contact@utopiacreations.com.
When you call, please have your order invoice ready, along with the item name, color and quantity you want to discuss. If you would like to make use of our Online Returns feature, access the return feature from your Order History page under ‘My Account’.
At Simply Greek by Utopia Creations, we have two return policies that may apply to customer purchases. 1) Standard Return Policy and 2) Seel Return Assurance
STANDARD RETURN POLICY
Please review our terms before you reach out:
- We do not accept returns on final sale or discontinued items.
- You MUST make all claims for an incorrect item, shortages, or damages within 10 business days of receiving the merchandise.
- For returns for store credit or exchanges, items must be sent back within 10 business days of the delivery date.
- Without a valid return authorization approval, our fulfillment center will not accept returns.
- Please include a copy of your invoice to ensure we can issue you a proper credit within two weeks.
- All returned or refused shipments are subject to a 20% or $10 (whichever is greater) restocking charge, in addition to both outbound and return freight costs.
- We do not provide cash refunds. MOST approved returns will be refunded via store credit in the form of an E-Gift Card code.
- If we did not process your order accurately, we’ll cover the original freight and send a return label for the incorrect merchandise.
- Please note that products that are considered non-returnable are noted as such on their respective product page. These products include but are not limited to closeout items, items that receive a bulk order discount, custom/personalized merchandise, etc.
- We do offer a replacement option if the items that you have received on your original order are incorrect, missing, or damaged. Requesting a replacement will initiate a replacement order that will include the same items as your original order.
- If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it was not packaged correctly, the refund is subject to our assessment of the loss in the item's value.
- If you have any issues with your order or item(s) once received and the order is beyond 10 business days of the delivery date, see our LIMITED WARRANTY.
SEEL RETURN ASSURANCE
If you are interested to purchase Seel Return Assurance (‘SRA’) for eligible items in your order, you can learn more about the SRA policy here. If you do not purchase SRA along with your order, the order is subject to the Standard Return Policy.
You may be eligible for a full refund to your original payment method if you purchase Seel Return Assurance. You can learn more about Seel Return Assurance here.
- If SRA is purchased, you will be responsible for covering the shipping costs to return your item(s).
- Items being returned must be unused and in original condition (including all paperwork, packaging, accessories),
- Please allow 5-7 business days for us to process your return once it is received by our Fulfillment Center.
- UTOPIA CREATIONS (d/b/a Simply Greek) is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. It is recommended that customers purchase additional insurance for items that have a value exceeding $50 USD.
Returns | Exchanges of Custom/Personalized Products
Your satisfaction is our goal. Order cancellations are accepted within 24 hours of order placement. Because some product offerings are customized specifically for you, we DO NOT directly accept returns or exchanges on these items, UNLESS you purchase Seel Return Assurance. We are partnering with a new service provider, Seel, to provide Return Assurance for custom and personalized orders. All custom and personalized orders are FINAL SALE, unless you purchase Seel Return Assurance. Please pay attention to the product description for which items are non-refundable and non-exchangeable. We will make every attempt to answer all questions before your order goes into production. If you have questions, please contact us at contact@utopiacreations.com. If you have any issues with your customer or personalized item(s) once received, see our LIMITED WARRANTY.
You can purchase Seel Return Assurance at checkout if you want the option to return and receive a full refund for custom or personalized items. You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.
BUYER'S REMORSE POLICY
Returns of our stock* items are accepted within 10 business days of order delivery. Buyer pays return shipping and the original shipping charges are non-refundable. If the buyer is extended FREE SHIPPING as a promotion or offering by UTOPIA CREATIONS and buyer decides to return the order or item(s), the seller's original shipping charges will be deducted from the store credit refund for the order or item(s). Please note a $3.50 handling charge will be assessed to ALL approved returns/exchanges that fall under the Buyer's Remorse Policy.
DELTA D'OR Crimson Coffee Mug 11 oz.
Regular price $19.99 Save $0.00Material: White Ceramic with Red Inside + Red Handle
Size: 11 Fluid oz.; 3.75" (H) x 3.25" (W)
Care: Dishwasher + Microwave Safe
Colored rim, inside, and handle
Dishwasher and microwave safe
If you have an issue or concern with an order you have received, contact our Customer Service Team at 504-515-1913 or via email at contact@utopiacreations.com.
When you call, please have your order invoice ready, along with the item name, color and quantity you want to discuss. If you would like to make use of our Online Returns feature, access the return feature from your Order History page under ‘My Account’.
At Simply Greek by Utopia Creations, we have two return policies that may apply to customer purchases. 1) Standard Return Policy and 2) Seel Return Assurance
STANDARD RETURN POLICY
Please review our terms before you reach out:
- We do not accept returns on final sale or discontinued items.
- You MUST make all claims for an incorrect item, shortages, or damages within 10 business days of receiving the merchandise.
- For returns for store credit or exchanges, items must be sent back within 10 business days of the delivery date.
- Without a valid return authorization approval, our fulfillment center will not accept returns.
- Please include a copy of your invoice to ensure we can issue you a proper credit within two weeks.
- All returned or refused shipments are subject to a 20% or $10 (whichever is greater) restocking charge, in addition to both outbound and return freight costs.
- We do not provide cash refunds. MOST approved returns will be refunded via store credit in the form of an E-Gift Card code.
- If we did not process your order accurately, we’ll cover the original freight and send a return label for the incorrect merchandise.
- Please note that products that are considered non-returnable are noted as such on their respective product page. These products include but are not limited to closeout items, items that receive a bulk order discount, custom/personalized merchandise, etc.
- We do offer a replacement option if the items that you have received on your original order are incorrect, missing, or damaged. Requesting a replacement will initiate a replacement order that will include the same items as your original order.
- If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it was not packaged correctly, the refund is subject to our assessment of the loss in the item's value.
- If you have any issues with your order or item(s) once received and the order is beyond 10 business days of the delivery date, see our LIMITED WARRANTY.
SEEL RETURN ASSURANCE
If you are interested to purchase Seel Return Assurance (‘SRA’) for eligible items in your order, you can learn more about the SRA policy here. If you do not purchase SRA along with your order, the order is subject to the Standard Return Policy.
You may be eligible for a full refund to your original payment method if you purchase Seel Return Assurance. You can learn more about Seel Return Assurance here.
- If SRA is purchased, you will be responsible for covering the shipping costs to return your item(s).
- Items being returned must be unused and in original condition (including all paperwork, packaging, accessories),
- Please allow 5-7 business days for us to process your return once it is received by our Fulfillment Center.
- UTOPIA CREATIONS (d/b/a Simply Greek) is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. It is recommended that customers purchase additional insurance for items that have a value exceeding $50 USD.
Returns | Exchanges of Custom/Personalized Products
Your satisfaction is our goal. Order cancellations are accepted within 24 hours of order placement. Because some product offerings are customized specifically for you, we DO NOT directly accept returns or exchanges on these items, UNLESS you purchase Seel Return Assurance. We are partnering with a new service provider, Seel, to provide Return Assurance for custom and personalized orders. All custom and personalized orders are FINAL SALE, unless you purchase Seel Return Assurance. Please pay attention to the product description for which items are non-refundable and non-exchangeable. We will make every attempt to answer all questions before your order goes into production. If you have questions, please contact us at contact@utopiacreations.com. If you have any issues with your customer or personalized item(s) once received, see our LIMITED WARRANTY.
You can purchase Seel Return Assurance at checkout if you want the option to return and receive a full refund for custom or personalized items. You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.
BUYER'S REMORSE POLICY
Returns of our stock* items are accepted within 10 business days of order delivery. Buyer pays return shipping and the original shipping charges are non-refundable. If the buyer is extended FREE SHIPPING as a promotion or offering by UTOPIA CREATIONS and buyer decides to return the order or item(s), the seller's original shipping charges will be deducted from the store credit refund for the order or item(s). Please note a $3.50 handling charge will be assessed to ALL approved returns/exchanges that fall under the Buyer's Remorse Policy.
Oops Merch: Delta Sigma Theta 25th Anniversary Pin
Regular price $35.00 Sale price $10.00 Save $25.00Production slip-ups happen! But that doesn't mean these pieces don't have value—we just can't offer 'em at the full price. Don't let these less-than-perfect pouches go to waste though—grab 'em at a splendidly discounted rate!
If you have an issue or concern with an order you have received, contact our Customer Service Team at 504-515-1913 or via email at contact@utopiacreations.com.
When you call, please have your order invoice ready, along with the item name, color and quantity you want to discuss. If you would like to make use of our Online Returns feature, access the return feature from your Order History page under ‘My Account’.
At Simply Greek by Utopia Creations, we have two return policies that may apply to customer purchases. 1) Standard Return Policy and 2) Seel Return Assurance
STANDARD RETURN POLICY
Please review our terms before you reach out:
- We do not accept returns on final sale or discontinued items.
- You MUST make all claims for an incorrect item, shortages, or damages within 10 business days of receiving the merchandise.
- For returns for store credit or exchanges, items must be sent back within 10 business days of the delivery date.
- Without a valid return authorization approval, our fulfillment center will not accept returns.
- Please include a copy of your invoice to ensure we can issue you a proper credit within two weeks.
- All returned or refused shipments are subject to a 20% or $10 (whichever is greater) restocking charge, in addition to both outbound and return freight costs.
- We do not provide cash refunds. MOST approved returns will be refunded via store credit in the form of an E-Gift Card code.
- If we did not process your order accurately, we’ll cover the original freight and send a return label for the incorrect merchandise.
- Please note that products that are considered non-returnable are noted as such on their respective product page. These products include but are not limited to closeout items, items that receive a bulk order discount, custom/personalized merchandise, etc.
- We do offer a replacement option if the items that you have received on your original order are incorrect, missing, or damaged. Requesting a replacement will initiate a replacement order that will include the same items as your original order.
- If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it was not packaged correctly, the refund is subject to our assessment of the loss in the item's value.
- If you have any issues with your order or item(s) once received and the order is beyond 10 business days of the delivery date, see our LIMITED WARRANTY.
SEEL RETURN ASSURANCE
If you are interested to purchase Seel Return Assurance (‘SRA’) for eligible items in your order, you can learn more about the SRA policy here. If you do not purchase SRA along with your order, the order is subject to the Standard Return Policy.
You may be eligible for a full refund to your original payment method if you purchase Seel Return Assurance. You can learn more about Seel Return Assurance here.
- If SRA is purchased, you will be responsible for covering the shipping costs to return your item(s).
- Items being returned must be unused and in original condition (including all paperwork, packaging, accessories),
- Please allow 5-7 business days for us to process your return once it is received by our Fulfillment Center.
- UTOPIA CREATIONS (d/b/a Simply Greek) is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. It is recommended that customers purchase additional insurance for items that have a value exceeding $50 USD.
Returns | Exchanges of Custom/Personalized Products
Your satisfaction is our goal. Order cancellations are accepted within 24 hours of order placement. Because some product offerings are customized specifically for you, we DO NOT directly accept returns or exchanges on these items, UNLESS you purchase Seel Return Assurance. We are partnering with a new service provider, Seel, to provide Return Assurance for custom and personalized orders. All custom and personalized orders are FINAL SALE, unless you purchase Seel Return Assurance. Please pay attention to the product description for which items are non-refundable and non-exchangeable. We will make every attempt to answer all questions before your order goes into production. If you have questions, please contact us at contact@utopiacreations.com. If you have any issues with your customer or personalized item(s) once received, see our LIMITED WARRANTY.
You can purchase Seel Return Assurance at checkout if you want the option to return and receive a full refund for custom or personalized items. You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.
BUYER'S REMORSE POLICY
Returns of our stock* items are accepted within 10 business days of order delivery. Buyer pays return shipping and the original shipping charges are non-refundable. If the buyer is extended FREE SHIPPING as a promotion or offering by UTOPIA CREATIONS and buyer decides to return the order or item(s), the seller's original shipping charges will be deducted from the store credit refund for the order or item(s). Please note a $3.50 handling charge will be assessed to ALL approved returns/exchanges that fall under the Buyer's Remorse Policy.
All of my Love Charm (Stainless Steel)
Regular price $17.00 Save $0.00The newest addition to our charm catalog is this 'All of My Love" heart charm. It comes complete with a simulated red ruby. The charm is approximately 1 inch in height.
Product Description:
- Material: Stainless Steel
- Simulated ruby
If you have an issue or concern with an order you have received, contact our Customer Service Team at 504-515-1913 or via email at contact@utopiacreations.com.
When you call, please have your order invoice ready, along with the item name, color and quantity you want to discuss. If you would like to make use of our Online Returns feature, access the return feature from your Order History page under ‘My Account’.
At Simply Greek by Utopia Creations, we have two return policies that may apply to customer purchases. 1) Standard Return Policy and 2) Seel Return Assurance
STANDARD RETURN POLICY
Please review our terms before you reach out:
- We do not accept returns on final sale or discontinued items.
- You MUST make all claims for an incorrect item, shortages, or damages within 10 business days of receiving the merchandise.
- For returns for store credit or exchanges, items must be sent back within 10 business days of the delivery date.
- Without a valid return authorization approval, our fulfillment center will not accept returns.
- Please include a copy of your invoice to ensure we can issue you a proper credit within two weeks.
- All returned or refused shipments are subject to a 20% or $10 (whichever is greater) restocking charge, in addition to both outbound and return freight costs.
- We do not provide cash refunds. MOST approved returns will be refunded via store credit in the form of an E-Gift Card code.
- If we did not process your order accurately, we’ll cover the original freight and send a return label for the incorrect merchandise.
- Please note that products that are considered non-returnable are noted as such on their respective product page. These products include but are not limited to closeout items, items that receive a bulk order discount, custom/personalized merchandise, etc.
- We do offer a replacement option if the items that you have received on your original order are incorrect, missing, or damaged. Requesting a replacement will initiate a replacement order that will include the same items as your original order.
- If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it was not packaged correctly, the refund is subject to our assessment of the loss in the item's value.
- If you have any issues with your order or item(s) once received and the order is beyond 10 business days of the delivery date, see our LIMITED WARRANTY.
SEEL RETURN ASSURANCE
If you are interested to purchase Seel Return Assurance (‘SRA’) for eligible items in your order, you can learn more about the SRA policy here. If you do not purchase SRA along with your order, the order is subject to the Standard Return Policy.
You may be eligible for a full refund to your original payment method if you purchase Seel Return Assurance. You can learn more about Seel Return Assurance here.
- If SRA is purchased, you will be responsible for covering the shipping costs to return your item(s).
- Items being returned must be unused and in original condition (including all paperwork, packaging, accessories),
- Please allow 5-7 business days for us to process your return once it is received by our Fulfillment Center.
- UTOPIA CREATIONS (d/b/a Simply Greek) is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. It is recommended that customers purchase additional insurance for items that have a value exceeding $50 USD.
Returns | Exchanges of Custom/Personalized Products
Your satisfaction is our goal. Order cancellations are accepted within 24 hours of order placement. Because some product offerings are customized specifically for you, we DO NOT directly accept returns or exchanges on these items, UNLESS you purchase Seel Return Assurance. We are partnering with a new service provider, Seel, to provide Return Assurance for custom and personalized orders. All custom and personalized orders are FINAL SALE, unless you purchase Seel Return Assurance. Please pay attention to the product description for which items are non-refundable and non-exchangeable. We will make every attempt to answer all questions before your order goes into production. If you have questions, please contact us at contact@utopiacreations.com. If you have any issues with your customer or personalized item(s) once received, see our LIMITED WARRANTY.
You can purchase Seel Return Assurance at checkout if you want the option to return and receive a full refund for custom or personalized items. You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.
BUYER'S REMORSE POLICY
Returns of our stock* items are accepted within 10 business days of order delivery. Buyer pays return shipping and the original shipping charges are non-refundable. If the buyer is extended FREE SHIPPING as a promotion or offering by UTOPIA CREATIONS and buyer decides to return the order or item(s), the seller's original shipping charges will be deducted from the store credit refund for the order or item(s). Please note a $3.50 handling charge will be assessed to ALL approved returns/exchanges that fall under the Buyer's Remorse Policy.
25th ΔΣΘ Anniversary Charm 1998 - 2023 (Stainless Steel)
Regular price $17.00 Save $0.00The 25th DST Deltaversary charm for those celebrating 25 years of scholarship, sisterhood, service and social action. The years 1998 - 2023 are laser cut into the bottom of the '2' along with the ΔΣΘ greek symbol.
Product Description:
- Dimensions: 1 inch x 0.94 inch
- Stainless Steel, high-polish shine
- Attaches with a jump ring/'split O'ring
If you have an issue or concern with an order you have received, contact our Customer Service Team at 504-515-1913 or via email at contact@utopiacreations.com.
When you call, please have your order invoice ready, along with the item name, color and quantity you want to discuss. If you would like to make use of our Online Returns feature, access the return feature from your Order History page under ‘My Account’.
At Simply Greek by Utopia Creations, we have two return policies that may apply to customer purchases. 1) Standard Return Policy and 2) Seel Return Assurance
STANDARD RETURN POLICY
Please review our terms before you reach out:
- We do not accept returns on final sale or discontinued items.
- You MUST make all claims for an incorrect item, shortages, or damages within 10 business days of receiving the merchandise.
- For returns for store credit or exchanges, items must be sent back within 10 business days of the delivery date.
- Without a valid return authorization approval, our fulfillment center will not accept returns.
- Please include a copy of your invoice to ensure we can issue you a proper credit within two weeks.
- All returned or refused shipments are subject to a 20% or $10 (whichever is greater) restocking charge, in addition to both outbound and return freight costs.
- We do not provide cash refunds. MOST approved returns will be refunded via store credit in the form of an E-Gift Card code.
- If we did not process your order accurately, we’ll cover the original freight and send a return label for the incorrect merchandise.
- Please note that products that are considered non-returnable are noted as such on their respective product page. These products include but are not limited to closeout items, items that receive a bulk order discount, custom/personalized merchandise, etc.
- We do offer a replacement option if the items that you have received on your original order are incorrect, missing, or damaged. Requesting a replacement will initiate a replacement order that will include the same items as your original order.
- If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it was not packaged correctly, the refund is subject to our assessment of the loss in the item's value.
- If you have any issues with your order or item(s) once received and the order is beyond 10 business days of the delivery date, see our LIMITED WARRANTY.
SEEL RETURN ASSURANCE
If you are interested to purchase Seel Return Assurance (‘SRA’) for eligible items in your order, you can learn more about the SRA policy here. If you do not purchase SRA along with your order, the order is subject to the Standard Return Policy.
You may be eligible for a full refund to your original payment method if you purchase Seel Return Assurance. You can learn more about Seel Return Assurance here.
- If SRA is purchased, you will be responsible for covering the shipping costs to return your item(s).
- Items being returned must be unused and in original condition (including all paperwork, packaging, accessories),
- Please allow 5-7 business days for us to process your return once it is received by our Fulfillment Center.
- UTOPIA CREATIONS (d/b/a Simply Greek) is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. It is recommended that customers purchase additional insurance for items that have a value exceeding $50 USD.
Returns | Exchanges of Custom/Personalized Products
Your satisfaction is our goal. Order cancellations are accepted within 24 hours of order placement. Because some product offerings are customized specifically for you, we DO NOT directly accept returns or exchanges on these items, UNLESS you purchase Seel Return Assurance. We are partnering with a new service provider, Seel, to provide Return Assurance for custom and personalized orders. All custom and personalized orders are FINAL SALE, unless you purchase Seel Return Assurance. Please pay attention to the product description for which items are non-refundable and non-exchangeable. We will make every attempt to answer all questions before your order goes into production. If you have questions, please contact us at contact@utopiacreations.com. If you have any issues with your customer or personalized item(s) once received, see our LIMITED WARRANTY.
You can purchase Seel Return Assurance at checkout if you want the option to return and receive a full refund for custom or personalized items. You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.
BUYER'S REMORSE POLICY
Returns of our stock* items are accepted within 10 business days of order delivery. Buyer pays return shipping and the original shipping charges are non-refundable. If the buyer is extended FREE SHIPPING as a promotion or offering by UTOPIA CREATIONS and buyer decides to return the order or item(s), the seller's original shipping charges will be deducted from the store credit refund for the order or item(s). Please note a $3.50 handling charge will be assessed to ALL approved returns/exchanges that fall under the Buyer's Remorse Policy.
Clear Pavé Crystal Charm (Stainless Steel)
Regular price $12.00 Save $0.00These charms are made of stainless steel and high quality pavé crystals. They will not tarnish or fade. Hole Diameter: 4-5mm, fits other add-a-bead charm bracelets.
Color: Clear
Metal: Stainless Steel
Stone: Crystal
If you have an issue or concern with an order you have received, contact our Customer Service Team at 504-515-1913 or via email at contact@utopiacreations.com.
When you call, please have your order invoice ready, along with the item name, color and quantity you want to discuss. If you would like to make use of our Online Returns feature, access the return feature from your Order History page under ‘My Account’.
At Simply Greek by Utopia Creations, we have two return policies that may apply to customer purchases. 1) Standard Return Policy and 2) Seel Return Assurance
STANDARD RETURN POLICY
Please review our terms before you reach out:
- We do not accept returns on final sale or discontinued items.
- You MUST make all claims for an incorrect item, shortages, or damages within 10 business days of receiving the merchandise.
- For returns for store credit or exchanges, items must be sent back within 10 business days of the delivery date.
- Without a valid return authorization approval, our fulfillment center will not accept returns.
- Please include a copy of your invoice to ensure we can issue you a proper credit within two weeks.
- All returned or refused shipments are subject to a 20% or $10 (whichever is greater) restocking charge, in addition to both outbound and return freight costs.
- We do not provide cash refunds. MOST approved returns will be refunded via store credit in the form of an E-Gift Card code.
- If we did not process your order accurately, we’ll cover the original freight and send a return label for the incorrect merchandise.
- Please note that products that are considered non-returnable are noted as such on their respective product page. These products include but are not limited to closeout items, items that receive a bulk order discount, custom/personalized merchandise, etc.
- We do offer a replacement option if the items that you have received on your original order are incorrect, missing, or damaged. Requesting a replacement will initiate a replacement order that will include the same items as your original order.
- If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it was not packaged correctly, the refund is subject to our assessment of the loss in the item's value.
- If you have any issues with your order or item(s) once received and the order is beyond 10 business days of the delivery date, see our LIMITED WARRANTY.
SEEL RETURN ASSURANCE
If you are interested to purchase Seel Return Assurance (‘SRA’) for eligible items in your order, you can learn more about the SRA policy here. If you do not purchase SRA along with your order, the order is subject to the Standard Return Policy.
You may be eligible for a full refund to your original payment method if you purchase Seel Return Assurance. You can learn more about Seel Return Assurance here.
- If SRA is purchased, you will be responsible for covering the shipping costs to return your item(s).
- Items being returned must be unused and in original condition (including all paperwork, packaging, accessories),
- Please allow 5-7 business days for us to process your return once it is received by our Fulfillment Center.
- UTOPIA CREATIONS (d/b/a Simply Greek) is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. It is recommended that customers purchase additional insurance for items that have a value exceeding $50 USD.
Returns | Exchanges of Custom/Personalized Products
Your satisfaction is our goal. Order cancellations are accepted within 24 hours of order placement. Because some product offerings are customized specifically for you, we DO NOT directly accept returns or exchanges on these items, UNLESS you purchase Seel Return Assurance. We are partnering with a new service provider, Seel, to provide Return Assurance for custom and personalized orders. All custom and personalized orders are FINAL SALE, unless you purchase Seel Return Assurance. Please pay attention to the product description for which items are non-refundable and non-exchangeable. We will make every attempt to answer all questions before your order goes into production. If you have questions, please contact us at contact@utopiacreations.com. If you have any issues with your customer or personalized item(s) once received, see our LIMITED WARRANTY.
You can purchase Seel Return Assurance at checkout if you want the option to return and receive a full refund for custom or personalized items. You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.
BUYER'S REMORSE POLICY
Returns of our stock* items are accepted within 10 business days of order delivery. Buyer pays return shipping and the original shipping charges are non-refundable. If the buyer is extended FREE SHIPPING as a promotion or offering by UTOPIA CREATIONS and buyer decides to return the order or item(s), the seller's original shipping charges will be deducted from the store credit refund for the order or item(s). Please note a $3.50 handling charge will be assessed to ALL approved returns/exchanges that fall under the Buyer's Remorse Policy.
**NEW** Nine Jewel Necklace "Vera" (Stainless Steel)
Regular price $24.99 Save $0.00Say something without saying anything. The clean line of this simple necklace speaks volumes. This listing is for the single necklace. It can stand alone or be layered with some of our other necklace offerings.
Product Description:
- Adjustable length: ~16 inches - 18 inches
- Extension length: ~2 inches
- Material: stainless steel
- Features nine emerald cut crystals
If you have an issue or concern with an order you have received, contact our Customer Service Team at 504-515-1913 or via email at contact@utopiacreations.com.
When you call, please have your order invoice ready, along with the item name, color and quantity you want to discuss. If you would like to make use of our Online Returns feature, access the return feature from your Order History page under ‘My Account’.
At Simply Greek by Utopia Creations, we have two return policies that may apply to customer purchases. 1) Standard Return Policy and 2) Seel Return Assurance
STANDARD RETURN POLICY
Please review our terms before you reach out:
- We do not accept returns on final sale or discontinued items.
- You MUST make all claims for an incorrect item, shortages, or damages within 10 business days of receiving the merchandise.
- For returns for store credit or exchanges, items must be sent back within 10 business days of the delivery date.
- Without a valid return authorization approval, our fulfillment center will not accept returns.
- Please include a copy of your invoice to ensure we can issue you a proper credit within two weeks.
- All returned or refused shipments are subject to a 20% or $10 (whichever is greater) restocking charge, in addition to both outbound and return freight costs.
- We do not provide cash refunds. MOST approved returns will be refunded via store credit in the form of an E-Gift Card code.
- If we did not process your order accurately, we’ll cover the original freight and send a return label for the incorrect merchandise.
- Please note that products that are considered non-returnable are noted as such on their respective product page. These products include but are not limited to closeout items, items that receive a bulk order discount, custom/personalized merchandise, etc.
- We do offer a replacement option if the items that you have received on your original order are incorrect, missing, or damaged. Requesting a replacement will initiate a replacement order that will include the same items as your original order.
- If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it was not packaged correctly, the refund is subject to our assessment of the loss in the item's value.
- If you have any issues with your order or item(s) once received and the order is beyond 10 business days of the delivery date, see our LIMITED WARRANTY.
SEEL RETURN ASSURANCE
If you are interested to purchase Seel Return Assurance (‘SRA’) for eligible items in your order, you can learn more about the SRA policy here. If you do not purchase SRA along with your order, the order is subject to the Standard Return Policy.
You may be eligible for a full refund to your original payment method if you purchase Seel Return Assurance. You can learn more about Seel Return Assurance here.
- If SRA is purchased, you will be responsible for covering the shipping costs to return your item(s).
- Items being returned must be unused and in original condition (including all paperwork, packaging, accessories),
- Please allow 5-7 business days for us to process your return once it is received by our Fulfillment Center.
- UTOPIA CREATIONS (d/b/a Simply Greek) is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. It is recommended that customers purchase additional insurance for items that have a value exceeding $50 USD.
Returns | Exchanges of Custom/Personalized Products
Your satisfaction is our goal. Order cancellations are accepted within 24 hours of order placement. Because some product offerings are customized specifically for you, we DO NOT directly accept returns or exchanges on these items, UNLESS you purchase Seel Return Assurance. We are partnering with a new service provider, Seel, to provide Return Assurance for custom and personalized orders. All custom and personalized orders are FINAL SALE, unless you purchase Seel Return Assurance. Please pay attention to the product description for which items are non-refundable and non-exchangeable. We will make every attempt to answer all questions before your order goes into production. If you have questions, please contact us at contact@utopiacreations.com. If you have any issues with your customer or personalized item(s) once received, see our LIMITED WARRANTY.
You can purchase Seel Return Assurance at checkout if you want the option to return and receive a full refund for custom or personalized items. You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.
BUYER'S REMORSE POLICY
Returns of our stock* items are accepted within 10 business days of order delivery. Buyer pays return shipping and the original shipping charges are non-refundable. If the buyer is extended FREE SHIPPING as a promotion or offering by UTOPIA CREATIONS and buyer decides to return the order or item(s), the seller's original shipping charges will be deducted from the store credit refund for the order or item(s). Please note a $3.50 handling charge will be assessed to ALL approved returns/exchanges that fall under the Buyer's Remorse Policy.