**PRE-ORDER** Deneen Pottery Hand Thrown Mug w/DST Crest

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Only -2 items in stock!

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PLEASE READ!!  

LEAD-TIME Aknowledgement: The current projected lead-time for this mug is early April 2023. Each mug is individually hand-thrown in St. Paul, Minnesota at the Deneen Pottery factory. Their skilled craftspeople handcraft each mug so no two are exactly alike. This brand is known for their hand thrown pottery mugs and boast customers such as Another Broken Egg Cafe. We understand the lead-time is a very LONG one and therefore, we are NOT requesting that you place an order at this time. However, we do need to gauge how many people are interested in these mugs. RE-ORDERs with Deneen Pottery have a lead-time the same a FIRST orders; therefore, if one does not place an order for the first batch, it could be the end of 2023 before we get another batch in.
If you choose to proceed with this order, please note there will be two (2) styles availalble.  The classic Tall Belly (14oz)  and a the Jr. Executive (12oz).  The pictures are only mock-ups and we will confirm the look before sending the mugs out.  
BUYER'S REMORSE POLICY:  
Returns of our stock* items are accepted within 10 business days of order receipt. Buyer pays return shipping and the original shipping charges are non-refundable.  If the buyer is extended FREE SHIPPING as a promotion or offering by UTOPIA CREATIONS and buyer decides to return the order or item(s), the seller's original shipping charges will be deducted from the refund for the order or item(s). Please note a $3.50 handling charge will also be assessed to ALL approved returns/exchanges that are permitted under the Buyer's Remorse Policy.  

RETURNS | REFUNDS | EXCHANGES of Personalized Products
Your satisfaction is our goal. Order cancellations are accepted within 24 hours of order placement. Due to the fact that some product offerings are customized specifically for you, we DO NOT accept returns or exchanges on these items. We will make every attempt to answer any and all questions before your order goes into production. If you have questions, please contact us at sales@utopiacreations.com. If you have any issues with your item(s) once received, see our LIMITED WARRANTY.

LIMITED WARRANTY:  
Limited merchandise purchased from UTOPIA CREATIONS, LLC is covered under a limited warranty for six months - one year from the date of purchase, unless otherwise noted. Warranty covers the repair or replacement of damaged merchandise resulting from manufacturer defect including breaks or discoloration.  The decision to refund or replace the item(s) is solely up to the seller. Intentional damage, accidental damage, accidental abuse or loss of merchandise is not covered.